Frequently Asked Questions
Everything you need to know about shopping with AOH.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
How can I return an item?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return authorization.
What payment methods do you accept?
AOH accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.
Do you offer international shipping?
Currently, we ship to most countries worldwide. Shipping rates and delivery times for international orders are calculated at checkout.
How do I contact customer support?
Our team is available via the 'Contact Us' page on our website or by emailing support@aoh-store.com for a response within 24 hours.